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1)Legal notices

Last updated: 29/06/2026

Website publisher

This site is published by The Keys Conciergerie/ legal form: SARL, with a capital of 100,000.00 MAD, whose headquarters is located at 55 bld Mohamed V, Immeuble Jakar, 40 000 MARRAKECH Marrakech, Morocco.


Hosting

The site is hosted by thekeys-conciergerie.com — for an Odoo Online site: Odoo S.A, whose headquarters is located at Odoo S.A.: Chaussée de Namur 40, 1367 Ramillies, Belgium.


Trademarks and distinctive signs

The name "The Keys Conciergerie", its logo and its distinctive signs are protected under intellectual property, registered with OMPIC under number 3247231. Any total or partial reproduction of these elements without express permission is prohibited.

Visuals and photographs

Some photographs on the site are used under license, notably via the Canva and Pexels platforms and remain the property of their respective authors. They may not be appropriated by The Keys Conciergerie. The photographs taken by us remain, for their part, our exclusive property.

Hyperlinks

Outgoing links. The site may contain links to third-party sites, including booking platforms. The Keys Conciergerie has no control over these sites and disclaims all responsibility for their content, availability, or practices. The existence of a link does not constitute validation of the relevant site.

Incoming links. Any site wishing to establish a link to this site must seek prior permission from The Keys Conciergerie, which reserves the right to refuse it and to request the removal of any link at its sole discretion.

Nature of our activity

The Keys Conciergerie offers property owners the opportunity to entrust their property to ensure support, enhancement, and orchestration of the travellers' experience. Reservations are made directly between the owner and the traveller via the connecting platforms, under the identity of the owner. The Keys Conciergerie acts as a service provider for support and does not act as a booking intermediary.

Responsibility

Accuracy of information. The Keys Conciergerie strives to ensure the accuracy and updating of the information published on this site, which it reserves the right to correct at any time and without notice, without being able to guarantee its completeness. The user acknowledges using it at their own risk.

Information on properties and services. The descriptions of the accompanied goods and the proposed experiences are provided for informational purposes and may change without notice. Our services are subject to a personalised quote: no information on the site constitutes a contractual commitment. Only the conditions specified in the quote or contract are binding.

Site availability. The Keys Conciergerie makes every effort to ensure the accessibility of the site, without being able to guarantee its permanent availability. Its liability cannot be engaged in the event of interruption, particularly related to maintenance operations, technical or network failures, or force majeure.

Applicable law

This site and these mentions are governed by Moroccan law. The site is designed in compliance, in particular, with Law No. 09-08 relating to the protection of personal data, Law No. 31-08 establishing consumer protection measures, and the Constitution of the Kingdom of Morocco.

In the absence of an amicable resolution, any dispute relating to the interpretation or execution of these shall fall under the exclusive jurisdiction of the courts of Marrakech, notwithstanding the plurality of defendants or calls for guarantee.

Mediation

In the event of a dispute, and after a prior written approach that has remained unanswered satisfactorily within a reasonable time, the parties will favour an amicable resolution before any contentious action.

Contact

For any questions regarding these mentions or the site, you can contact us by email at contact email: contact@thekeys-conciergerie.com or by phone at [XXX].


2) Cookie policy

Last updated: 29/06/2026

What is a cookie?

A cookie is a small file placed on your device when you visit a site. It helps ensure the proper functioning of the site, remembers your preferences, and, if applicable, measures its audience.

The cookies we use

  • Essential cookies : necessary for the functioning of the site (navigation, security, language preferences). They do not require your consent.
  • Audience measurement cookies : they help us understand the use of the site in order to improve it via Google Analytics.


Manage or delete cookies

You can also configure your browser to refuse or delete cookies. However, refusing essential cookies may affect certain functionalities of the site.

Retention period

Cookies subject to consent are retained for a maximum period of 3 years, after which your consent will be requested again.